16 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Raymond S
5 stars04/09/2024
Had a sunroom that we added on over 50 years ago! obviously, it has had some wear and tear over time! Had a couple contractors look over the project and we are very happy we went with BCI. From estimate to job completion, we were kept up to date on what was going on! Could not be more pleased with the crew who worked on the project-professional, knowledgeable, and friendly.. We truly feel that the appearance of our new remodeled sunroom has added value to our property! Would surely recommend BCI!!Review from Charlotte & Kenneth K
5 stars03/12/2024
We were absolutely thrilled with the work BCI did on our roof! Prior to getting the roof done, we had three different companies come out and BCI stood out immediately. The sales rep's explanations of what we needed done were clear, even though we knew nothing about roofing. Their prices are competitive and the work they did was outstanding. The roofers worked hard and fast. They picked up our lot very well and left no mess whatsoever. Our plantings were untouched. I would highly recommend BCI!Review from Cassie C
5 stars02/02/2024
Everyone was friendly, and they got the job done promptlyBCI Exteriors, Inc. Response
02/05/2024
Thank you for your kind review of BCI Exteriors. Please keep us in mind if ever needed in the future.Review from Steven S
5 stars12/22/2023
We highly recommend BCI Exteriors. After going through a grueling search process, we chose BCI as they cared about doing the best job for us. They were honest, easy to talk with, and took the time to help me understand the project better. The project consisted of replacing our roof, including the skylights, gutters and downspouts, tearing off all our cedar siding, installing house wrap, cladding around our existing windows, installing all new Fiber Cement Siding, Facia, Soffits, and *********** I want to give a special shout out to ***** and **** for the A+++ job they did on our siding - ask specifically for these two as they were excellent!! I also want to thank *****, the sales specialist, who stepped me through this whole search process. That was not an easy process for him as Im not very handy lol.Thank you BCI!***** and ***BCI Exteriors, Inc. Response
01/03/2024
We are so happy to hear you enjoyed your experience working with the BCI Exteriors staff. Thank you for taking the time to write such a thoughtful review. We appreciate you choosing BCI for your exterior work and we look forward to working with you again for any future needs.Review from Judy P
5 stars12/17/2023
BCI Exteriors has consistently been a high quality experience. They did an excellent job replacing my home's roof in 2018 which was a four layer tear off. They were very careful and very tidy. I ended up being a random home selected by the Corning roofing material company so I even got extra care when they came out and did a spot check with BCI on the installation. I hired them again in September '23 to redo my 25 year old gutters with gutter guards. I also had them fix the recently added gutters to my 1926 stand alone garage which were installed incorrectly and without gutter guards. Once again they did a great job and were done with both projects within four hours. They took the time to ask me questions they needed finalized before they started. I've worked with the same project manager both times and I fully trust his judgement and recommendations. I enthusiastically recommend BCI Exteriors for roofing and gutter work. They are honest, fairly priced and invest in their employees and want to do a good job for their customers.BCI Exteriors, Inc. Response
12/18/2023
Thank You very much for that great review! We are so glad to hear you enjoyed your experience working with the BCI Exteriors staff. We appreciate you thinking of us for your gutter work and we look forward to working with you again for any future needs.Review from Randall H
5 stars11/15/2023
The original gutters and downspouts were showing their age with weathered color,and leaks at the gutter seams. In early Fall I contacted BCI about getting them replaced while the weather was decent, hopefully before Thanksgiving. I received what I thought was a reasonable quote and decided to move forward.BCI did the work in parts of two consecutive days. It was completed by the end of October. The new gutters are of a larger dimension than the older ones, something akin to what I see on nearby newer homes. And a couple of spots with turns and joints around downspouts have been connected in a 'cleaner' fashion.Was good to work with them. Will keep them in mind for future needs,************BCI Exteriors, Inc. Response
11/16/2023
We appreciate you taking the time to leave a kind review. We were happy to hear you enjoyed your experience working with BCI Exteriors. We look forward to working with you again for any future needs.Review from Grant B
5 stars10/31/2023
On time and on budget Quick and as it was quotedBCI Exteriors, Inc. Response
11/01/2023
Thank You very much for your kind review. We were so glad to hear you enjoyed your experience working with BCI Exteriors. We look forward to working with you again in the futureReview from Walt and Linda W
5 stars09/14/2023
We received great service. We needed soffit, gutters, some roofing and woodwork done on two buildings. Estimator was right on track with timeline. One installer was working alone, he was just a super nice guy and his work was class AAA. Everyone did exemplary work. There was one minor issue with where the downspouts were directed, but we were not home to tell them what we wanted. They came back in a timely manner and corrected the work. Between our church and our homes, we have had this company do quite a bit of work, we would not hesitate to have them back and probably will. They cleaned up like they were never there.BCI Exteriors, Inc. Response
09/21/2023
Thank You very much for your kind review. We were so glad to hear you enjoyed your experience working with BCI Exteriors. We look forward to working with you again in the future.Review from Karen N
5 stars09/12/2023
Great service. From the time of the roof estimate to installation~! Sales rep on time, factual, knowledgeable and considerate of our time. Short turnaround time from appointment to work day. Installers were competent, respectful of property and as quiet as a roofer could be. Great clean up and follow up to complete chimney flashing and vent. Wholly recommend.BCI Exteriors, Inc. Response
09/13/2023
Thank you for taking the time to review BCI Exteriors. We're grateful and appreciate you taking the time to share your rating with us. Hope to see you again soon!Review from JJ K
5 stars08/31/2023
I had a leak in my flat roof, near the chimney. I had another estimate before BCI came out. I was quoted $5,000-$6,000 for work that didn't even need to be done. BCI came out and they were honest from the start. They saved me close to $4,000 by not doing unnecessary work. They were fast, efficient, knowledgeable, and trustworthy. If anything happens with my roof, in the future, BCI will be my first call. I highly recommend BCI for all of your roofing needs.
Customer Review Rating
Average of 16 Customer Reviews
Customer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.