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This company states that they offer the manufacture and sales of residential built-in products such as ventilation systems,  range hoods, bath fans, other indoor ventilation and indoor air quality products. Also holds major market positions in door chimes, central vacuums, intercom systems, built-in electric heaters, attic ventilators, ceiling fans, ironing centers, trash compactors and speakers.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Broan NuTone meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Broan NuTone include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 10 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

10 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 4
Problems with Product/Service 6
Total Closed Complaints 10

Customer Reviews Summary Read customer reviews

4 Customer Reviews on Broan NuTone
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 4
Total Customer Reviews 4

Additional Information

BBB file opened: February 21, 2005 Business started: 12/01/1932 in WI Business started locally: 12/01/1932 Business incorporated 09/20/1999 in DE
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Jeff Mueller, President Mr. Gene J. Theisen, Customer Service Manager
Contact Information
Principal: Mr. Jeff Mueller, President
Customer Contact: Mr. Gene J. Theisen, Customer Service Manager
Business Category

Range Hoods & Canopies Chimes & Bells Compactors - Waste - Household - Dealers Intercoms Systems & Services Ironing Boards Appliances - Major - Wholesale & Manufacturers Speakers - Wholesale & Manufacturers Vacuum Cleaning Systems Ventilating Equipment Compactors - Waste - Wholesale & Manufacturers Small Electrical Appliance Manufacturing (NAICS: 335210)

Alternate Business Names
Best Range Hoods Broan-NuTone LLC NuTone

Customer Review Rating plus BBB Rating Summary

Broan NuTone has received 3.68 out of 5 stars based on 4 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.