Business ProfileforBear Property Management, Inc.

I was a resident at *********** Apartments at ************************************************************************ for 1.5 years and I broke my lease on 11/14/23 with the permission of the property Management of *************************** and *****************************. The agreement was that I would be responsible for paying the remainder of the lease of $5,642 until my lease were to expire on 4/30/24 or less if someone else were to sign the lease for the vacant unit before that date as it was immediately relisted on their website as available. I asked about whether the entire amount was due upfront or if I could still make monthly payments on the balance like a normal rent payment to pay it down and I was advised by ****** (proof attached) that I could pay it down monthly. I noticed however that since I was no longer a resident that I didn't have access to the original portal and that the portal I was to make a payment through was much different. This new portal worked for my first payment submittal towards the balance at the end of November and has not worked since. I have brought up this manner numerous times to them via email and I have an email chain of 21 back and forth responses with no resolution of how to submit a current payment. On Friday February 2nd, I received a letter in the mail from a debt collections company called Rent Recovery. They claim to be working with The Mariner to collect payment on the entire balance. I immediately emailed The Mariner asking why I would be sent to collections for a balance that is not even due yet but of course, I have not received a response. My credit score is over 800 and I have never missed a payment for anything in my life. The fact that my balance was sent to collections before it was even due is completely reckless. I was told that I could make payments towards my balance and that it was due by 4/30/24 only have it to end up in collections months in advance. I need this removed from collections and an expectation of how to submit my payments.