Business ProfileforDon's Plumbing and Appliance Showroom

SCAMMERS. DO NOT RECOMMEND. I called on 9/13/22 and asked how much it would cost to have a plumber come out and fix our backed up sewage. The lady in the office told me it would cost $95 for the first half hour and then $34/quarter hour after that. She mentioned it would cost money for travel time as well. I told her that was fine. The plumbers arrived at 12:48 and left at 2:05 (we have cameras for proof). When the plumber completed the job he handed my husband the bill for $530. My husband said "What? That is not what my wife was quoted." and the plumber then pointed to his partner and said "it's double that amount." Everything was working when they left. I called and spoke to the manager about the misleading price and she said "that is standard for plumbing, that you always have to pay for each plumber individually." I told her that it was not right for them to quote me the price that they did and then double it after the work was done. No matter if that is the "standard" for plumbing, they should have been upfront and honest with that in the beginning. She then told me that "it was a messy job, and we are lucky to have someone come the same day that we called." I then explained to her that that is apart of their job, plumbing is going to be "messy" and that my husband already had someone lined up the next day to come and fix it at a reasonable cost. The only reason we decided to go with them that day is because the cost was only a little higher than the other plumber. Had they been honest about the pricing when I called, we would have said "no thank you" and waited the next day for the more reasonably priced plumber. It was not a dire need situation. Our plumbing was fixed for about a whole 5 minutes, then it started to backup again. When I called this time, a different lady at the office gave me a million excuses of why it's not fixed and that they would have to come out a few more times to try and fix it and each time they would have to charge me.