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BBB Business Review

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BBB Accredited Business since

Blau Plumbing, Inc.

Phone: (414) 258-4040 Fax: (414) 258-0746 12221 W Fairview Ave, Milwaukee, WI 53226 http://www.blauplumbing.com View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers plumbing services, heating, air conditioning, water softening, water filtration and well pump delivery systems;  they also offer complete drain cleaning services.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Blau Plumbing, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Blau Plumbing, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 9 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

9 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 2
Delivery Issues 0
Guarantee/Warranty Issues 3
Problems with Product/Service 3
Total Closed Complaints 9

Customer Reviews Summary Read customer reviews

97 Customer Reviews on Blau Plumbing, Inc.
Customer Experience Total Customer Reviews
Positive Experience 90
Neutral Experience 0
Negative Experience 7
Total Customer Reviews 97

Additional Information

BBB file opened: January 01, 1963 Business started: 02/01/1960 in WI Business started locally: 03/20/1986 Business incorporated 01/31/1964 in WI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Wisconsin Department of Safety and Professional Services
1400 East Washington Ave., Room 112, Madison WI 53703
http://www.dsps.wi.gov
Phone Number: (608) 266-2112
Fax Number: (608) 267-0644
dsps@wisconsin.gov

Federal Motor Carrier Safety Administration
400 Seventh Street, SW, Washington DC 20590
http://www.fmcsa.dot.gov

Type of Entity

Corporation

Business Management
Mr. James F. Blau, President Mr. Robert F. Blau, Vice-President Ms. Kathy Bosch, Office Manager
Contact Information
Principal: Mr. James F. Blau, President
Customer Contact: Ms. Kathy Bosch, Office Manager
Business Category

Plumbers Plumbing Drains & Sewer Cleaning Water Heaters - Repairing Heating & Air Conditioning Water Heaters - Dealers Air Conditioning Repair Air Conditioning Systems - Cleaning Heating Equipment & Systems Cleaning & Repair Pumps - Service & Repair Humidifying Apparatus Furnace Sales & Service Sump Pump Contractors Water Wells - Pumps Sales & Service Hydronic Heating Air Conditioning Contractors & Systems Heating Contractors Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Alternate Business Names
Air Comfort Systems Blau Sudden Service Flat Rate Pricing, Inc.
Industry Tips
Home Improvements

Customer Review Rating plus BBB Rating Summary

Blau Plumbing, Inc. has received 4.9 out of 5 stars based on 97 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.