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BBB Business Review

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BBB Accredited Business since

4 Lakes Plumbing, Inc.

Phone: (608) 241-5184 Fax: (608) 223-1464 4617 Dovetail Dr Ste 2, Madison, WI 53704

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers plumbing contracting services, bathroom and kitchen remodeling, installation of water heaters, water softeners, garbage disposals and gas piping for residential and commercial applications.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that 4 Lakes Plumbing, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on 4 Lakes Plumbing, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: June 14, 2005 Business started: 07/10/1995 in WI Business started locally: 07/10/1995 Business incorporated 07/28/1995 in WI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Wisconsin Department of Safety and Professional Services
1400 East Washington Ave., Room 112, Madison WI 53703
Phone Number: (608) 266-2112
Fax Number: (608) 267-0644

Type of Entity


Business Management
Ms. Kelly J. Strnad, Vice President Mr. Steven F. Strnad, President
Contact Information
Principal: Ms. Kelly J. Strnad, Vice President
Principal: Mr. Steven F. Strnad, President
Business Category

Plumbers Kitchen & Bath - Design & Remodeling Home Improvements Water Heaters - Repairing Construction & Remodeling Services Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Industry Tips
Contractor Certification (Dwelling) Home Improvements

Customer Review Rating plus BBB Rating Summary

4 Lakes Plumbing, Inc. has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.