BBB Business Review

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This business is not BBB accredited.

Valeo's Pizza

Phone: (262) 657-5191 5021 30th Ave, Kenosha, WI 53144 http://www.valeospizza.com


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Description

This company offers Pizza, Pasta, Sandwiches, Chicken & Fish Dinners, Salads, Appetizers, & Soda for both Takeout and Delivery.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Valeo's Pizza include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Valeo's Pizza
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 11, 2013 Business started: 02/01/1965 in WI Business started locally: 02/01/1965 Business incorporated 04/01/2012 in WI
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Eric Spata, Owner
Contact Information
Principal: Mr. Eric Spata, Owner
Business Category

Pizza Restaurants Food - Sales & Delivery Caterers Full-Service Restaurants (NAICS: 722511)

Products & Services

Valeo's Pizza offers the following product(s): Italian Food

Method(s) of Payment
Cash, Visa, Mastercard, Discover Card or Gift Cards.
Refund and Exchange Policy
This business states: "If the customer is unsatisfied with their order with good reason, we will re-make their order or provide them with a credit towards their next order in exchange for details surrounding the issue with their current order. A refund for the customers order will only be given upon the return of the food for which the refund was requested."
Alternate Business Names
Valeo's Pizza Kitchen, LLC
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.