BBB Business Review

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This business is not BBB accredited.

Original Image Productions

PO Box 55464, St Petersburg, FL 33732 ! There is an alert on Original Image Productions !

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This company offers professional photography, specializing in wedding and engagement photos, senior portraits, children and maternal portraits, nature, modeling, business photography, and photo art.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it is out of business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Complaint Information

On December 26th 2013, BBB sent a certified letter to Original Image Productions due to a pattern of consumer concerns received by BBB from consumers. 

In the complaints, consumers allege that they did not receive the services paid for from the company. Consumers also stated that they did not receive return phone calls or emails.  

On January 8th 2014 BBB sent a certified follow-up letter to the company after receiving no response to the initial letter. 

As of January 30th, the BBB has not received a response or call in regards to the pattern.

Customer Reviews Summary Read customer reviews

1 Customer Review on Original Image Productions
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: February 01, 2012 Business started: 02/01/2011 in WI Business started locally: 02/01/2011
Type of Entity

Sole Proprietorship

Business Management
Mr. Jack (John) S. Riley, Owner
Contact Information
Principal: Mr. Jack (John) S. Riley, Owner
Business Category

Photographers Photographers - Commercial Photographers - Portrait Photography Sales Photographers - Wedding

Alternate Business Names
Jack Riley Creations
Additional Information

On 8/12/14 the owner of this business, Jack Riley, called the BBB to inform that his business is closed as of 2/1/14. Mr. Riley also informed the BBB at that time that he is still "fulfilling contracts" that were previously made, but not accepting any new business. 


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.