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BBB Business Review

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BBB Accredited Business since

Cedar Creek Pet Resort, Inc

Phone: (262) 677-4500 Fax: (262) 677-9699 View Additional Phone Numbers 3473 Highway 60, Jackson, WI 53037

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offer pet services, including boarding, grooming, breeding, pet supplies, and pet spa services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Cedar Creek Pet Resort, Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Cedar Creek Pet Resort, Inc include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Cedar Creek Pet Resort, Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 17, 1998 Business started: 06/01/1995 in WI Business started locally: 06/01/1995 Business incorporated 05/11/1995 in WI
Type of Entity


Business Management
Ms. Jacquelyn Fogel, President Mr. Thomas M. Rich, Vice President
Contact Information
Principal: Ms. Jacquelyn Fogel, President
Business Category

Pet Boarding & Kennels Pet Grooming Pet Health Plans Pet Training Dog Daycare Pet Care (except Veterinary) Services (NAICS: 812910)

Products & Services

Cedar Creek Pet Resort, Inc sells the following brand(s): Purina ProPlan

Cedar Creek Pet Resort, Inc offers the following product(s): Grooing supplies, Pet treats and toys, Show supplies

Hours of Operation
M: 8:00 AM - 6:00 PM
T: 8:00 AM - 6:00 PM
W: 8:00 AM - 6:00 PM
Th: 8:00 AM - 6:00 PM
F: 8:00 AM - 6:00 PM
S: 8:30 AM - 4:00 PM
Su: 7:00 PM - 8:00 PM
Sunday hour is for pick ups only.
Method(s) of Payment
MasterCard, Visa, American Express and Discover credit cards. Cash, money order, travelers checks and local personal checks.
Refund and Exchange Policy
Full refund on products returned within 72 hours with original tags. Full refund on puppies returned within 2 weeks for any reason, or if a congenital or genetic issue is diagnosed within 6 months. All puppies not kept by buyers for any reason must be returned to the breeder for full or partial refund.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.