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          Health Payment Systems, Inc. has 1 locations, listed below.

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            Business ProfileforHealth Payment Systems, Inc.

            Payment Processing Services
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            This business has 0 complaints

            BBB Rating & Accreditation

            Accredited Since: 2/24/2012

            Years in Business: 20

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Health Payment Systems, Inc. (HPS) offers a fully outsourced technology and services solution set, “one statement, one payment and one place to call,” that consolidates healthcare claims and bills from multiple in-network providers into a single, credit card-like statement with the objective of making it easy for consumers to understand exactly what they
            need to pay, providing this service throughout all of Wisconsin.

            Business Details

            BBB File Opened:
            4/20/2009
            Years in Business:
            20
            Business Started:
            1/1/2004
            Business Started Locally:
            1/1/2004
            Business Incorporated:
            4/12/2005
            Accredited Since:
            2/24/2012
            Type of Entity:
            Corporation
            Business Management
            • Andy Schatz, CFO
            • Kelly Ragland, Operations Manager
            • Jourdan Miller, Marketing Manager
            Contact Information

            Customer Contact

            • Andy Schatz, CFO
            • Kelly Ragland, Operations Manager
            • Jourdan Miller, Marketing Manager

            Customer Complaints

            0 Customer Complaints

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            File a Complaint

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Megan W

            01/04/2023

            Why is there not an option for 0 starts. The billing is confusing. I have the right as a patient to have detailed breakdown of the charges. Then if you pay some but not all they turn into *****'s. They are not pleasant on the phone. I would rather talk with the medical facility direct than these clowns.

            Health Payment Systems, Inc. Response

            01/09/2023

            Hello *****, I understand that insurance and billing can be confusing and frustrating at times. If you'd like I can walk you through how to review your Super EOB (Explanation of Benefits). I agree that you have every right to review the details of your billed services. You can do so by reviewing the Super EOB that is mailed out to each member monthly or by creating an account online using our member portal. If you are unable to make payment in full we have payment arrangement options to assist. I'd like the opportunity to assist you further. You can reach me by sending an email to *********************** requesting assistance from Operations Supervisor *************************. ************************* Operations Supervisor

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