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This company provides patients with innovative pain management services.  This company treats conditions using innovative, minimally invasive treatment options.  Conditions treated, but are not limited to back pain, neck pain, headaches, work injury, sciatica, herniated or bulging disc, complex regional pain syndrome, spinal stenosis, cancer pain, sport injury, Fibromyalgia, diabetic neuropathic pain, or carpal tunnel.  

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Advanced Pain Management, S.C. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Advanced Pain Management, S.C. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 18 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

18 complaints closed with BBB in last 3 years | 8 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 18
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 18

Customer Reviews Summary Read customer reviews

11 Customer Reviews on Advanced Pain Management, S.C.
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 1
Negative Experience 8
Total Customer Reviews 11

Additional Information

BBB file opened: August 23, 2006 Business started: 01/01/1998 in WI Business started locally: 01/01/1998 Business incorporated 12/11/1996 in WI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Wisconsin Department of Safety and Professional Services
1400 East Washington Ave., Room 112, Madison WI 53703
Phone Number: (608) 266-2112
Fax Number: (608) 267-0644

Type of Entity

Service Corporation

Business Management
Ms. Dawn Krautkramer, Chief Compliance Officer & General Counsel Mr. Vishal Lal, CEO Mr. Steve Schultz, Risk Manager Mr. Mark Ausloos, Site Manager - Sheboygan Medical Center Ms. Selena Ely, Site Manager - Mankato Ms. Sue Engstrom , Director of Operations - Wausau, Stevens Point Ms. Deanna Grimm, Regional Manager - Sauk Prairie, Beaver Dam, Fort Atkinson, Madison Ms. Barb Groeger, Site Manager - Fox Point, Ms. Ann Jarvis , Regional Manager - Green Bay, Oconto Falls Ms. Lisa Kante, Operations Manager - Pain Centers of WI-Wauwatosa Ms. Teresa Matzke , Site Manager - Appleton Ms. Amy Miskelley, Regional Manager - Franklin, Waukesha, Waukesha Pain Centers of Wisconsin Ms. Jennifer Nelson, HR Director Mr. Aaron Niezwaag, Director of Business Development Mr. Ben Patel, Chief Information Officer Ms. Lori Pimentel, Regional Director - Kenosha, Access Medical Center Ms. Joyce Selix, Regional HR Manager Ms. Rachel Sprung, Controller Ms. Deanna Wachholz, Director of Compliance & Employee Benefit Administration Ms. Ann Wicklund , Regional Manager - Greenfield, West Bend, United Medical Center, Wisconsin Health Center Ms. Rita Zehr, Director of Clinical Compliance & Privacy Officer
Contact Information
Principal: Ms. Dawn Krautkramer, Chief Compliance Officer & General Counsel
Principal: Mr. Vishal Lal, CEO
Principal: Mr. Steve Schultz, Risk Manager
Business Category

Pain Management Services Clinics Rehabilitation Services Physicians - Specialists Health & Medical - General Clinics - Pain Management Offices of Physicians (except Mental Health Specialists) (NAICS: 621111)

Hours of Operation
M: 8:00 AM - 4:30 PM
T: 8:00 AM - 4:30 PM
W: 8:00 AM - 4:30 PM
Th: 8:00 AM - 4:30 PM
F: 8:00 AM - 4:00 PM
S: Closed
Su: Closed
After hours answering service available
Service Area
Wisconsin and Minnesota
Industry Tips
Buying Medicines and Medical Products Online

Customer Review Rating plus BBB Rating Summary

Advanced Pain Management, S.C. has received 3.98 out of 5 stars based on 11 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.