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Wisconsin

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BBB Accredited Business since

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Description

This company provides patients with innovative pain management services.  This company treats conditions using innovative, minimally invasive treatment options.  Conditions treated, but are not limited to back pain, neck pain, headaches, work injury, sciatica, herniated or bulging disc, complex regional pain syndrome, spinal stenosis, cancer pain, sport injury, Fibromyalgia, diabetic neuropathic pain, or carpal tunnel.  

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Advanced Pain Management, S.C. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Advanced Pain Management, S.C. include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 15 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

15 complaints closed with BBB in last 3 years | 5 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 14
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 15

Customer Reviews Summary Read customer reviews

3 Customer Reviews on Advanced Pain Management, S.C.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 3

Additional Information

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BBB file opened: August 23, 2006 Business started: 01/01/1998 in WI Business started locally: 01/01/1998 Business incorporated: 12/11/1996 in WI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Wisconsin Department of Safety and Professional Services
1400 East Washington Ave, Room 112, Madison WI 53703
http://www.dsps.wi.gov
Phone Number: (608) 266-2112
Fax Number: 608-267-0644

Type of Entity

Service Corporation

Business Management
Ms. Dawn Krautkramer, General Counsel & Chief Compliance Officer Mr. Mark Ausloos, Site Manager - Sheboygan Medical Center Ms. Jaime Bracken, Regional Manager - Beaver Dam, Fort Atkinson, Madison Ms. Selena Ely, Site Manager - Mankato Ms. Ann Jarvis , Regional Manager - Appleton, Green Bay Ms. Shelley Melzer, Site Manager - Pain Centers of WI-Wauwatosa Ms. Amy Miskelley, Regional Manager - Fox Point, Franklin, Waukesha, Ms. Kris Pearson, Regional Manager - Wausau, Stevens Point, Mr. Steve Schultz, Risk Manager Ms. Ann Wicklund , Regional Manager - Greenfield, West Bend, United Medical Center, Wisconsin Health Center
Contact Information
Principal: Ms. Dawn Krautkramer, General Counsel & Chief Compliance Officer
Customer Contact: Mr. Steve Schultz, Risk Manager
Business Category

Pain Management Services Clinics Rehabilitation Services Physicians - Specialists Health & Medical - General Clinics - Pain Management Offices of Physicians (except Mental Health Specialists) (NAICS: 621111)

Hours of Operation
M: 8:00 AM - 4:30 PM
T: 8:00 AM - 4:30 PM
W: 8:00 AM - 4:30 PM
Th: 8:00 AM - 4:30 PM
F: 8:00 AM - 4:00 PM
S: Closed
Su: Closed
After hours answering service available
Service Area
Wisconsin and Minnesota
Industry Tips
Buying Medicines and Medical Products Online
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

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