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BBB Accredited Business since

Tower Optical

Phone: (414) 453-6500 Fax: (414) 453-4737 2130 N Mayfair Rd, Wauwatosa, WI 53226 http://www.toweropticalinc.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers luxury and designer eyewear, sunwear, and contact lenses for children and adults.  They offer all the top designer names such as Boz, Bvlgari, Dior, Dolce & Gabbana, Armani, Fendi, Cartier, Cazal, Coach, Ralph Lauren, Ray-Ban, Marc Jacobs, Prada and many, many more.   They can special order.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Tower Optical meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Tower Optical include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Tower Optical
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2

Additional Information

BBB file opened: September 09, 1996 Business started: 01/01/1956 in WI Business started locally: 01/01/1956 Business incorporated 07/15/2002 in WI
Type of Entity

Corporation

Business Management
Ms. Brit Ruiz, President Mr. Justin Ruiz, Store Manager
Contact Information
Principal: Ms. Brit Ruiz, President
Business Category

Optical Goods - Retail Optical Goods - Service & Repair Sunglasses Contact Lenses Optical Goods Stores (NAICS: 446130)

Hours of Operation
M: 10:00 AM - 5:00 PM
T: 10:00 AM - 6:00 PM
W: 10:00 AM - 6:00 PM
Th: 10:00 AM - 6:00 PM
F: 10:00 AM - 5:00 PM
S: 10:00 AM - 3:00 PM
Su: Closed
Alternate Business Names
Tower Optical, Inc.

Customer Review Rating plus BBB Rating Summary

Tower Optical has received 5 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.