BBB Accredited Business sinceAdditional Locations
Phone: (414) 224-2000 Fax: (414) 224-0777 PO Box 661, Milwaukee, WI 53201 View Additional Web Addresses
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A BBB Accredited Business since
BBB has determined that Journal Media Group meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Journal Media Group include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 65 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||25|
|Total Closed Complaints||65|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||4|
Type of Entity
Business ManagementMr. Steve Jagler, Business Editor Mr. Tim Stautberg, President and CEO - Journal Media Group Ms. Betsy Brenner, Vice President, Regional Publisher - Journal Media Group/Publisher - Milwaukee Journal Sentinel Mr. Jason Graham, Senior Vice President and Chief Financial Officer - Journal Media Group Mr. Marty Ozolins, Vice President and Corporate Controller - Journal Media Group Mr. George Stanley, Editor in Chief Ms. Anne Westfahl, Executive Assistant
Newspapers Online Publications Newspaper Publishers (NAICS: 511110)
Alternate Business NamesJournal Community Publishing Group Lake Country Publications Metro Parent Milwaukee Journal Sentinel
There is a proposed settlement in a class action lawsuit regarding Run of Press Advertising in the Milwaukee Journal Sentinel (MJS). The Settlement will provide credits to the Settlement class, payment of attorney's fees and expenses, as well as an incentive award to fully resolve the lawsuit. The Settlement resolved a lawsuit alleging that Journal Sentinel, Inc overstated the net paid circulation number of the MJS.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview