BBB Business Review

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This business is not BBB accredited.

Harold's Muffler & Auto Care Inc.

Phone: (920) 563-8453 Fax: (920) 563-7943 1510 Janesville Ave, Fort Atkinson, WI 53538

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Complete auto care and maintenance.Custom pipe bending and exhaust.Tires and alignment.Etc.

Truck and auto accessories.TruxedoTonneau covers,tube steps,vent visors,K &N filters,Floor matts and muc more.



BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Harold's Muffler & Auto Care Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Harold's Muffler & Auto Care Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 13, 2005 Business started: 02/17/1976 in WI Business incorporated 09/24/1996 in WI
Type of Entity


Business Management
Mr. Patricia Todd, Owner Mr. Steve Todd, Co-Owner/Manager
Contact Information
Principal: Mr. Patricia Todd, Owner
Customer Contact: Mr. Steve Todd, Co-Owner/Manager
Business Category

Mufflers & Exhaust Systems Auto Repair - Maintenance All Other Automotive Repair and Maintenance (NAICS: 811198)

Products & Services

Harold's Muffler & Auto Care Inc. sells the following brand(s): acdelco, avs, bfgoodrich, cooper, drawtite, firestone, flopro, flowmaster, ici, lund, magnaflow, Michelin, mobil, Monroe, truxedo, uniroyal, walker, weathertech

Method(s) of Payment

Cash      Check     MasterCard   Visa    Discover   Debit card

Industry Tips
Auto Repair and Services Protecting Your Auto Repair Investment

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.