BBB Business Review

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This Business is not BBB accredited

U & I Movers Express Green Bay, LLC

Phone: (920) 662-2012 Fax: (920) 662-2014 2183 Klondike Rd., Green Bay, WI 54311 http://www.uandimoversexpress.com


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Description

This company offers moving services of household goods, interior vehicle transport, pianos and helicopters.  This company also offers packaging and crating services.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for U & I Movers Express Green Bay, LLC include:

  • Failure to respond to 3 complaint(s) filed against business
  • 1 complaint(s) filed against business that were not resolved

Factors that raised the rating for U & I Movers Express Green Bay, LLC include:

  • Length of time business has been operating


Customer Complaints Summary Read complaint details

5 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 1
Problems with Product/Service 3
Total Closed Complaints 5

Customer Reviews Summary Read customer reviews

0 Customer Reviews on U & I Movers Express Green Bay, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 26, 1995 Business started: 01/01/1993 in WI Business started locally: 01/01/1993 Business incorporated: 10/18/1999 in WI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Wisconsin Department of Transportation
4802 Sheboygan Avenue, P.O. Box 7910, Madison WI 53707
http://www.dot.state.wi.us
Phone Number: (800) 924-3570
driverrecords.dmv@dot.wi.gov

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Scott R. Isable, Owner Ms. Karla Umentum-Isable, Owner
Contact Information
Principal: Mr. Scott R. Isable, Owner
Principal: Ms. Karla Umentum-Isable, Owner
Business Category

Movers Moving Services - Labor & Materials Packing & Crating Service Piano & Organ Moving Packaging Materials Moving & Storage Company Machinery Movers & Erectors

Service Area
US-48 states.
Alternate Business Names
U & I Development, LLC
Industry Tips
Moving -Your Rights and Responsibilities When You Move
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.