BBB Business Review

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This business is not BBB accredited.

Wisconsin Community Mental Health Counseling Centers, Inc.

Additional Locations

Phone: (262) 242-3810 View Additional Phone Numbers 1322 W Towne Square Rd, Mequon, WI 53092 View Additional Email Addresses View Additional Web Addresses

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This company offers Private, state certified outpatient mental health and addiction treatment services.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Wisconsin Community Mental Health Counseling Centers, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Wisconsin Community Mental Health Counseling Centers, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 23, 1996 Business started: 12/27/1988 in WI Business incorporated 12/27/1988 in WI
Type of Entity


Business Management
Mr. Lawrence Kane III, Director Ms. Christine West, Billing Manager Mr. Tyler J Kristopeit, Director of Operations
Contact Information
Principal: Mr. Lawrence Kane III, Director
Principal: Ms. Christine West, Billing Manager
Business Category

Mental Health Services

Products & Services

Wisconsin Community Mental Health Counseling Centers, Inc. sells the following brand(s): We offer a full array of Mental Health and Addiction Treatment Services.

Wisconsin Community Mental Health Counseling Centers, Inc. offers the following product(s): We offer a full array of Mental Health and Addiction Treatment Services.

Method(s) of Payment
We accept Cash, Check, and Visa/Mastercard/Discover Cards.

In addition, the Centers are private clinics approved for third party payment of mandated and major medical benefits. Services are generally covered through group and individual health insurance policies. In the state of Wisconsin, most standard health insurance policies provide for the treatment of mental/emotional disorders and drug/alcohol abuse problems on an outpatient basis. While the patient is responsible for payment of provided services, we will assist the patient in filing claims with insurance carriers for covered procedures. 
Refund and Exchange Policy
There are no refunds, as we provide a quality service - not a product.
Alternate Business Names
Wisconsin Community Mental Health (Billing Office)

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.