BBB Business Review

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This business is not BBB accredited.

Kinex Medical Company, LLC

Phone: (800) 845-6364 Fax: (888) 845-3342 View Additional Phone Numbers 1801 Airport Rd., Suite D, Waukesha, WI 53188 http://kinexmedical.com


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Description

This company offers DME for home use


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Kinex Medical Company, LLC include:

  • 9 complaint(s) filed against business
  • Failure to respond to 1 complaint(s) filed against business
  • 1 complaint(s) filed against business that were not resolved

Factors that raised the rating for Kinex Medical Company, LLC include:

  • Length of time business has been operating


Customer Complaints Summary Read complaint details

9 complaints closed with BBB in last 3 years | 5 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 6
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 9

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Kinex Medical Company, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 2

Additional Information

BBB file opened: December 10, 2004 Business started: 09/01/1983 in WI Business started locally: 09/01/1983 Business incorporated 12/29/2000 in WI
Type of Entity

Limited Liability Company (LLC)

Business Management
Miss. Kim Dooyema, Registered Agent Miss. Leann Petrovic Wilhelm, Compliance Officer
Contact Information
Principal: Miss. Kim Dooyema, Registered Agent
Principal: Miss. Leann Petrovic Wilhelm, Compliance Officer
Business Category

Medical Equipment & Supplies Hospital & Medical Equipment & Supplies Physical Therapy Equipment

Products & Services

Kinex Medical Company, LLC sells the following brand(s): DonJoy

Kinex Medical Company, LLC offers the following product(s): Bracing, Cold Therapy, CPM, Electrotherapy

Method(s) of Payment
credit card and check
Industry Tips
Buying Medicines and Medical Products Online

Customer Review Rating plus BBB Rating Summary

Kinex Medical Company, LLC has received 1.22 out of 5 stars based on 2 Customer Reviews and a BBB Rating of D-.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.