BBB Business Review

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This business is not BBB accredited.

AFD Medical Advisors

Additional Locations

5633 Hwy. 10 East, #384, Stevens Point, WI 54482 ! AFD Medical Advisors is Believed to Be Out of Business !

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because BBB has information indicating it is out of business.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Additional Complaint Information

The BBB is receiving complaints from around the country. All complaints are from children filing on behalf of an elderly parent.

Complainants report that their parent received an unsolicited phone call from AFD Medical Advisors, either advising of a problem with their Medicare program, or offering free medical prescriptions through a drug discount plan. In all cases, AFD Medical Advisors representatives requested a bank account number and withdrew $299.

The company has responded to most complaints, by making refunds. However, the company’s rating is based on the nature of serious complaints filed, information not supplied by the company and two unanswered Advertising Review requests by the BBB.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on AFD Medical Advisors
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 14, 2012
Business Management
Mr. Aaron Frank Dupont (AFD), Registered Agent Mr. John Stevens, Customer Service Manager
Contact Information
Principal: Mr. Aaron Frank Dupont (AFD), Registered Agent
Principal: Mr. John Stevens, Customer Service Manager
Business Category

Medical - Dental Discount Plans

Alternate Business Names
AFD Advisors, LLC AFD Brokerage, LLC AFD Medical Services
Additional Information

The Better Business Bureau has confirmed that the address provided by the company, 5633 Hwy. 10 East, #384, Stevens Point WI 54482 is a UPS Store with #384 being a rented box. 

According to research by the BBB, the company was incorporated in Wisconsin under the name “AFD Advisors, LLC” on June 7, 2012 and under the name “AFD Brokerage, LLC” on July 24, 2012.  The website  was created on September 17, 2012.  

This "company" is currently out of business. For further information, please read Government Action in report above.

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BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.