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BBB Business Review

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BBB Accredited Business since

Top Hat Masonry, LLC

Phone: (414) 462-1107 7708 W Keefe Ave, Milwaukee, WI 53222 http://www.tophatmasonryllc.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers masonry restoration, tuckpointing, chimney rebuilding, repair, foundation repair and waterproofing, setting of steel beams, stucco work, stonework, and outdoor planters.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Top Hat Masonry, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Top Hat Masonry, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

11 Customer Reviews on Top Hat Masonry, LLC
Customer Experience Total Customer Reviews
Positive Experience 11
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 11

Additional Information

BBB file opened: January 29, 2008 Business started: 09/03/2003 in WY Business started locally: 09/03/2003 Business incorporated 09/20/2004 in WI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Wisconsin Department of Safety and Professional Services
1400 East Washington Ave. Room 112, Madison WI 53703
http://dsps.wi.gov
Phone Number: (608) 261-8467
dsps@wisconsin.gov

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. John Schinko, Owner Ms. Daryca Schinko, Co-owner
Contact Information
Customer Contact: Ms. Daryca Schinko, Co-owner
Principal: Mr. John Schinko, Owner
Business Category

Mason Contractors Stucco & Exterior Coating Contractors Foundation Contractors Stone Setting Stone - Natural Waterproofing Contractors Natural Stone Restoration & Cleaning Chimney Builders & Repair Masonry Contractors (NAICS: 238140)

Products & Services

Top Hat Masonry, LLC sells the following brand(s): Ventinox stainless steel chimney liners

Hours of Operation
M: 8:00 AM - 5:00 PM
T: 8:00 AM - 5:00 PM
W: 8:00 AM - 5:00 PM
Th: 8:00 AM - 5:00 PM
F: 8:00 AM - 5:00 PM
S: Closed
Su: Closed
Hours are for April through November
Service Area
Metro Milwaukee 
Industry Tips

As of 8/30/2011, the business states they do no pull permits.

Industry Tips
Home Improvements

Customer Review Rating plus BBB Rating Summary

Top Hat Masonry, LLC has received 5 out of 5 stars based on 11 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.