BBB Business Review
BBB Accredited Business since
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This company states it offers direct mail magazine subscriptions, mail order catalog products, and books.
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A BBB Accredited Business since
BBB has determined that Reader's Digest Enthusiast Group meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Reader's Digest Enthusiast Group include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 196 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||92|
|Total Closed Complaints||196|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||8|
Type of Entity
Business ManagementMr. Joe G. Ghali, Senior Manager, Digital Marketing Ms. Brenda Wendt, Customer Care Director
Mail Order & Catalog Shopping Books - Wholesale Magazine Sales by Mail All Other Publishers (NAICS: 511199)
Alternate Business NamesBirds & Blooms Country Woman Family Handyman Reader's Digest Association
Reiman Associates, Inc. publishes periodicals under various names such as Country Woman, Farm Wife, Farm & Ranch Living, Country Handcrafts, Taste of Home, and Reminisce. According to the company's offer, customers are offered a free introductory copy of one of the company's publications. The customer's subscription begins with the free issue. An invoice is enclosed with the free issue. IF CUSTOMERS DO NOT WISH TO SUBSCRIBE TO THE PUBLICATION, THEY MUST WRITE "CANCEL" ACROSS THE ACCOMPANYING INVOICE AND RETURN IT TO THE COMPANY.
Country Store is a division of Reiman Publications located at the same address.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview