BBB Business Review
This Business is not BBB accredited
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This company is a global multi-channel retailer offering apparel, swimwear and outerwear for women, men and kids, plus a complete line of home products, luggage and seasonal gifts.
This business is not BBB accredited.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Lands' End, Inc. include:
- 34 complaints filed against business
Factors that raised the rating for Lands' End, Inc. include:
- Length of time business has been operating.
- Response to 34 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||16|
|Total Closed Complaints||34|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||4|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Karl A. Dahlen, VP & Sr. Legal Officer Ms. Joan Conlin, VP Customer Service/Sales Ms. Kelly Ritchie, VP Customer Service
Mail Order & Catalog Shopping