BBB Business Review
This Business is not BBB accredited
Brookfield Landscape Management, LLC
Phone: (262) 894-2976 N60W14459 Kaul Ave, Menomonee Falls, WI 53051
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Brookfield Landscape Management, LLC include:
- Failure to respond to 11 complaints filed against business
- 1 complaint filed against business that was not resolved
- Business has failed to resolve underlying cause(s) of a pattern of complaints
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||5|
|Total Closed Complaints||13|
Additional Complaint Information
On September 26th 2013, BBB sent a certified email to Brookfield Landscape Management, LLC. due to a pattern of complaints received by BBB from consumers.
In the complaints, consumers allege that they were being billed for services that were either not requested for or cancelled.
On November 1st 2013, BBB sent a certified follow-up email to the company after receiving no response to the initial letter.
As of November 11th 2013, the company has not addressed the pattern of complaints.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Ryan D. Cotic, Owner