BBB Business Review
This Business is not BBB accredited
Steve's Outdoor Services, LLC
Phone: (414) 257-1822 PO Box 341183, Milwaukee, WI 53234
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This company offers landscape maintenance, lawn maintenance, spring and fall landscaping clean-ups and snow removal for residential and commercial markets.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Steve's Outdoor Services, LLC include:
- 16 complaint(s) filed against business
- Failure to respond to 3 complaint(s) filed against business
- 3 complaint(s) filed against business that were not resolved
- Length of time business has taken to respond to complaint(s)
- Business has failed to resolve underlying cause(s) of a pattern of complaints
Factors that raised the rating for Steve's Outdoor Services, LLC include:
- Length of time business has been operating
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||14|
|Total Closed Complaints||16|
Additional Complaint Information
On August 28th, the BBB sent a certified letter to Steve's Outdoor Services in regards to a pattern of complaints. The pattern of complaints involved consumer's stating that after paying for services, the company either did only part or none of the work that was to be completed.
On October 31st, the BBB sent a second certified letter after not receiving a response from the first letter.
As of November 11th, the company has not addressed the pattern of complaints.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
U.S. Department of Transportation
400 7th Street, SW, Washington DC 20590
Fax Number: 617-494-2783
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Steve M. Johnson, Owner
Landscape Maintenance Lawn & Tree Care Landscaping Clean-Up - Spring & Fall Lawn Maintenance Snow Removal Service
Method(s) of PaymentCash, Check, Credit Card
Service AreaSoutheast Wisconsin
Alternate Business NamesSOS
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview