BBB Business Review

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This business is not BBB accredited.

Outdoor Concepts One

Phone: (262) 347-1208 Fax: (414) 427-2943 3770 S Racine Ave, New Berlin, WI 53146 View Additional Web Addresses

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This company offers landscape contracting services including landscape designing/renovations, outdoor living areas, hardscapes, brick pavers, patio stones, retaining walls and repairs, low voltage lighting, grading, and golf scapes contracting services. The business also offers drainage problem resolutions and clean-up.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Outdoor Concepts One include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Outdoor Concepts One
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 23, 1996 Business started: 05/01/1984 in FL Business started locally: 05/04/2012 Business incorporated 03/25/2011 in FL
Type of Entity


Business Management
Mr. James (Jim) J Evans, Owner / President
Contact Information
Principal: Mr. James (Jim) J Evans, Owner / President
Business Category

Landscape Contractors Landscape Designers Landscape Lighting Hardscapes Outdoor Kitchens

Products & Services

Outdoor Concepts One sells the following brand(s): Installation only

Outdoor Concepts One offers the following product(s): Installation only

Method(s) of Payment
Cash, check
Refund and Exchange Policy
Special ordered material is subject to a 25% restocking charge. No returns after 30 days
Guarantee & Warrantee EGM Landscapes,Inc. guarantees to use the correct horticultural standards in workmanship,construction and material. Warranty does not cover mechanical damage, act of God, weather or additional work preformed or altered and not installed by EGM Landscapes,Inc. New planting will be guaranteed 2 yrs from installation date of contract. Construction hardscapes will be guaranteed for a period of 15 yrs from installation date of contract, as to workmanship and materials, provided that the plants of construction have received proper care, water and have not died or failed as a result of mechanical damage or an act of God.This guarantee/warrantee is null and voiled if payment or other terms of the contract & supplemental conditions of contract have not been met.
Alternate Business Names
EGM Landscape Contractors EGM Landscapes, Inc

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.