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BBB Accredited Business since

Kelvin D. Schroeder Jewelers of Oak Creek, Inc.

Phone: (414) 762-7111 Fax: (414) 762-8427 7836 S Howell Ave, Oak Creek, WI 53154

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers diamonds, jewelry sales, custom work, repair and appraisal services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Kelvin D. Schroeder Jewelers of Oak Creek, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Kelvin D. Schroeder Jewelers of Oak Creek, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Kelvin D. Schroeder Jewelers of Oak Creek, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 29, 1965 Business started: 01/01/1937 in WI Business started locally: 01/01/1937 Business incorporated 01/13/1989 in WI
Type of Entity


Business Management
Ms. Lyla M. Schroeder, President/Owner Ms. Heather Halser, Vice President/Secretary Mr. Kelvin M. Schroeder, Vice President/Treasurer
Contact Information
Customer Contact: Ms. Heather Halser, Vice President/Secretary
Principal: Ms. Lyla M. Schroeder, President/Owner
Business Category

Jewelers - Retail Jewelry Repair Diamonds Jewelry Stores (NAICS: 448310)

Products & Services

Kelvin D. Schroeder Jewelers of Oak Creek, Inc. sells the following brand(s): Chamilia, Citizen, Dora, Finelli, Frederic Duclos, Indiri, Kenneth Cole, Lashbrook Designs, Vidduci

Kelvin D. Schroeder Jewelers of Oak Creek, Inc. offers the following product(s): Appraisal Services, Diamond jewelry, Engagement rings, Gemstone jewelry, Repair Services, Watches, Wedding bands

Method(s) of Payment
We accept Visa, Master Card, American Express, Discovery, and Cash.
Refund and Exchange Policy

Articles in original/unworn condition may be exchanged or returned within one week of purchase (unless otherwise specified under "special instructions"). After a period of one week, only in-store credit will be issued up until 30 days from purchase date. Refunds are issued in accordance with the original method of payment. Gift recipients will be issued a merchandise credit only, no refunds.

Special orders and custom fabricated items are not returnable.

Alternate Business Names
Kelvin Schroeder Jewelers

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.