BBB Business Review
This Business is not BBB accredited
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This company specializes in commercial cleaning including: general cleaning and upkeep, carpet cleaning and maintenance, floor care and maintenance. They also do residential cleaning including: window ledges, door frames, door hinges, top of refrigerator, vacuum/wash under beds, clean drip tray on refrigerator, vacuum furniture and under cushions, apply polish to most surfaces, wash smudge marks off walls and light switches, clean out sink drains, wipe off ceiling fans, and wash flooring by hand.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for The Cleaners - A Janitorial Company, Inc. include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 2 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||4|
Type of Entity
Business ManagementMs. Arlene Robles, Owner Mr. Todd Hoge, Operations manager
Janitor Service Window Cleaning Tile & Grout Cleaning Upholstery and Rug Cleaning Cleaning Services Upholstery & Carpet Cleaning Cleaning Services - Commercial Office Carpet & Rug Cleaners Floor Waxing, Polishing & Cleaning House Cleaning