BBB Business Review

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This business is not BBB accredited.

Midwest Custom Cleaning Services

Additional Locations

Phone: (262) 250-1970 View Additional Phone Numbers W179S6920 Muskego Dr, Muskego, WI 53150 View Additional Email Addresses http://www.midwestcleanupservices.net/


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Description

This company offers cleaning services, new construction cleaning, carpet & rug cleaning, dryer vent cleaning, gutter cleaning, house cleaning, janitor service, mold & mildew inspection/removal/remediation, post-construction clean up, pressure washing, tile & grout cleaning and window cleaning.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Midwest Custom Cleaning Services include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Midwest Custom Cleaning Services
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 2

Additional Information

BBB file opened: June 07, 2004 Business started: 06/01/1997 in WI Business started locally: 06/01/1997
Type of Entity

Sole Proprietorship

Business Management
Mr. Craig Michels, Owner
Contact Information
Principal: Mr. Craig Michels, Owner
Business Category

Janitor Service Pressure Washing Window Cleaning Mold & Mildew Inspection/Removal/Remediation Post-Construction Clean Up Tile & Grout Cleaning Upholstery and Rug Cleaning Gutter Cleaning Cleaning Services Dryer Vent Cleaning Cleaning Services - Commercial Office Mirrors - Cleaning House Cleaning Other Services to Buildings and Dwellings (NAICS: 561790)

Hours of Operation
M: 7:00 AM - 7:00 PM
T: 7:00 AM - 7:00 PM
W: 7:00 AM - 7:00 PM
Th: 7:00 AM - 7:00 PM
F: 7:00 AM - 7:00 PM
S: 7:00 AM - 7:00 PM
Su: Closed
Refund and Exchange Policy
All work Guaranteed
Service Area
Southeast Wisconsin
Alternate Business Names
R. Craig Michels Enterprise
Industry Tips
Before You Buy Carpet Cleaning Services-How to Get Your Money's Worth Read Before Signing

Customer Review Rating plus BBB Rating Summary

Midwest Custom Cleaning Services has received 3.68 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.