BBB Business Review

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This business is not BBB accredited.

Your Store Online, LLC

Phone: (800) 253-5607 View Additional Phone Numbers 2236 W. Bluemound Rd. Ste B, Waukesha, WI 53186 View Additional Email Addresses http://www.yourstoreonline.net View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers "As seen on TV items".


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • The business is in the process of responding to previously closed complaints.


Customer Complaints Summary Read complaint details

77 complaints closed with BBB in last 3 years | 5 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 9
Billing/Collection Issues 6
Delivery Issues 40
Guarantee/Warranty Issues 0
Problems with Product/Service 22
Total Closed Complaints 77

Customer Reviews Summary Read customer reviews

34 Customer Reviews on Your Store Online, LLC
Customer Experience Total Customer Reviews
Positive Experience 24
Neutral Experience 0
Negative Experience 10
Total Customer Reviews 34

Additional Information

BBB file opened: November 15, 2002 Business started: 04/16/2007 in WI Business started locally: 04/16/2007 Business incorporated 04/16/2007 in WI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Wisconsin Department of Revenue
2135 Rimrock Road, Madison WI 53713
http://www.revenue.wi.gov
Phone Number: 608-266-2772
Fax Number: 608-267-0834

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Chris J. Reoch, Co-Owner Mr. Paul J. Reoch, Co-Owner
Contact Information
Principal: Mr. Chris J. Reoch, Co-Owner
Principal: Mr. Paul J. Reoch, Co-Owner
Business Category

Internet Selling Services

Products & Services

Your Store Online, LLC sells the following brand(s): This company sells "As Seen On TV" products

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.