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BBB Business Review

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BBB Accredited Business since

The Starr Group

Phone: (414) 421-3800 Fax: (414) 421-6145 View Additional Phone Numbers 5005 W. Loomis Rd., Greenfield, WI 53220 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This firm specializes in insurance/risk management, including business insurance, group health, personal insurance, as well as risk reduction assistance in human resources compliance, loss control, defensive driver training, leadership training, Cobra administration, workers compensation claims adminstration and corporate wellness.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that The Starr Group meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for The Starr Group include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on The Starr Group
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: April 24, 1992 Business started: 01/01/1956 in WI Business started locally: 01/01/1956 Business incorporated 11/15/1985 in WI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Wisconsin State Office of the Commissioner of Insurance
P.O. Box 7873, Madison WI 53707-7873
Phone Number: 608-266-3585 state wide 800-236-8517
Fax Number: 608-266-9935 for general office

Type of Entity

Private Limited Company by Shares (LTD)

Business Management
Ms. Mary L. Starr, Executive Vice President Mr. Timothy F. Starr, President/CEO
Contact Information
Principal: Ms. Mary L. Starr, Executive Vice President
Business Category

Insurance Services Insurance - Employee Benefits Insurance Agency Insurance Services - Commercial Insurance - Auto Insurance - Fire & Flood Specialists Insurance - Bonding Insurance - Health Insurance - Homeowners Insurance - Dental Insurance - Rental Insurance - Disability Insurance - Workers Compensation Insurance Agencies and Brokerages (NAICS: 524210)

Alternate Business Names
Starr Group Starr Insurance Group, Ltd.
Industry Tips
Wisconsin Auto Insurance Requirements

Customer Review Rating plus BBB Rating Summary

The Starr Group has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.