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BBB Accredited Business since

Frank Medina Insurance

Phone: (414) 877-0777 Fax: (866) 317-2934 342 N Water St Ste 600, Milwaukee, WI 53202 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Frank Medina Insurance is a  full service independent insurance agency.  Our agency has the ability to sell and service insurance needs in several different states. We provide quotes for Car/ Auto, Homeowners/ Renters, Business, Term/ Whole Life, Fixed Annuities, Bonds, Truckers, General Liability, Retirement/ Financial Planning, Property and Commercial insurance. 

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Frank Medina Insurance meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Frank Medina Insurance
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: July 15, 1999 Business started: 03/04/2013 in WI Business started locally: 03/04/2013
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Commissioner of Insurance
125 South Webster Street, Madison WI 53703
Phone Number: 6082663585 8002368517
Fax Number: (608) 266-9935

Type of Entity

Sole Proprietorship

Business Management
Mr. Frank Medina Jr., Agent
Contact Information
Principal: Mr. Frank Medina Jr., Agent
Business Category

Insurance Agents Insurance - Accident & Health Insurance - Auto Insurance - Homeowners Insurance - Life Insurance - Rental Insurance - Property Insurance Services - Commercial Insurance Agencies and Brokerages (NAICS: 524210)

Products & Services

Frank Medina Insurance sells the following brand(s): Acuity, American Modern, Auto Owners, Badger Mutual, Liberty Mutual, Progressive, Rockford Mutual, Safeco, State Auto, Travelers, West Bend

Frank Medina Insurance offers the following product(s): Auto Insurance, Business Insurance, Car Insurance, Commercial Insurance, Home Insurance, Life Insurance, Renters Insurance

Method(s) of Payment
Visa, Mastercard and check
Refund and Exchange Policy
Policies can be cancelled anytime by insured but may be subject to cancellation charges.
Service Area
Wisconsin, Illinois and Minnesota.
Industry Tips
Discount Medical Plans Wisconsin Auto Insurance Requirements

Customer Review Rating plus BBB Rating Summary

Frank Medina Insurance has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.