BBB Business Review

BBB Accredited Business since

Frank Medina Insurance Agency

Fax: (866) 317-2934 View Additional Phone Numbers 4406 S 68th St Ste 104, Greenfield, WI 53220

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The Frank Medina Insurance Agency Inc. is a  full service independent insurance agency located in Greenfield, WI servicing all of Wisconsin. We provide quotes for Car/ Auto, Homeowners/ Renters, Business, Term/ Whole Life, Fixed Annuities, Bonds, Truckers, General Liability, Retirement/ Financial Planning, Property and Commercial insurance. 

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Frank Medina Insurance Agency meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Frank Medina Insurance Agency include:

  • Length of time business has been operating

Factors that raised the rating for Frank Medina Insurance Agency include:

  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Frank Medina Insurance Agency
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: July 15, 1999 Business started: 03/04/2013 in WI Business started locally: 03/04/2013
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Commissioner of Insurance
125 South Webster Street, Madison WI 53703
Phone Number: 6082663585 8002368517
Fax Number: (608) 266-9935

Type of Entity

Sole Proprietorship

Business Management
Mr. Frank Medina Jr., Agent
Contact Information
Principal: Mr. Frank Medina Jr., Agent
Business Category

Insurance Agency Insurance Services - Commercial Insurance Agents Insurance - Accident & Health Insurance - Auto Insurance - Homeowners Insurance - Life Insurance - Rental Insurance - Property Insurance Agencies and Brokerages (NAICS: 524210)

Products & Services

Frank Medina Insurance Agency sells the following brand(s): Acuity, American Modern, Auto Owners, Badger Mutual, Liberty Mutual, Progressive, Rockford Mutual, Safeco, State Auto, Travelers, West Bend

Frank Medina Insurance Agency offers the following product(s): Auto Insurance, Business Insurance, Car Insurance, Commercial Insurance, Home Insurance, Life Insurance, Renters Insurance

Hours of Operation
M: 9:00 AM - 5:00 AM
T: 9:00 AM - 5:00 AM
W: 9:00 AM - 5:00 AM
Th: 9:00 AM - 5:00 AM
F: 9:00 AM - 5:00 AM
S: Closed
Su: Closed
H: Closed
Method(s) of Payment
Visa, Mastercard and check
Refund and Exchange Policy
Policies can be cancelled anytime by insured but may be subject to cancellation charges.
Service Area
Wisconsin, Illinois and Minnesota.
Alternate Business Names
Frank Medina Insurance Agency Inc.
Industry Tips
Discount Medical Plans Wisconsin Auto Insurance Requirements

Customer Review Rating plus BBB Rating Summary

Frank Medina Insurance Agency has received 4.71 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A.

BBB Customer Review Rating plus BBB Rating Overview

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Professional AffiliationsX

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


Industry Tips


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