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BBB Accredited Business since

Valley VNA Senior Services

Phone: (920) 727-5555 Fax: (920) 727-5552 View Additional Phone Numbers 1535 Lyon Dr., Neenah, WI 54956 http://www.valleyvna.org View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers in-home care, assisted living facility and retirement/senior apartment housing. Meal preparation, errand/shopping services, personal services, house cleaning/maid service and Alzheimer care are included.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Valley VNA Senior Services meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Valley VNA Senior Services include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Valley VNA Senior Services
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 15, 2014 Business started: 01/01/1908 in WI Business started locally: 01/01/1908 Business incorporated 09/01/1988 in WI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Wisconsin Department of Health & Family Services
1 W. Wilson St., Madison WI 53701
http://dhfs.wisconsin.gov
Phone Number: 608-266-1865
webmaster@dhfs.state.wi.us

Wisconsin Department of Safety and Professional Services
1400 East Washington Ave. Room 112, Madison WI 53703
http://dsps.wi.gov
Phone Number: (608) 261-8467
dsps@wisconsin.gov

Type of Entity

Corporation

Business Management
Ms. Theresa Pichelmeyer, President / CEO Ms. Renee Neumeyer, Business Development Director
Contact Information
Customer Contact: Ms. Renee Neumeyer, Business Development Director
Principal: Ms. Theresa Pichelmeyer, President / CEO
Business Category

In-Home Care Elderly/Senior Specialty Services Meal Preparation Service Alzheimer Care, Information & Treatment Senior Home Care Senior Housing/Living Disabled Person Assistance House Cleaning Maids & Butlers Service Retirement & Life Care Communities & Homes Shopping Service - Personal Assisted Living Centers & Adult Family Homes Personal Services Home Health Care Services (NAICS: 621610)

Service Area
Neenah, Oshkosh, New London, Appleton, Menasha, Omro, Winneconne, Greenville, Hortonville, Kaukauna, Kimberly, Little Chute and Darboy.
Alternate Business Names
HomeMaids Valley VNA Health Systems, Inc.
Industry Tips
Before You Buy
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.