BBB Business Review

Text Sizesmall medium large

This business is not BBB accredited.

T&M Cleaning Services, Inc.

Phone: (414) 933-2785 Fax: (414) 933-2785 View Additional Phone Numbers 5436 W Rogers St, West Allis, WI 53219

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers commercial and residential cleaning services including house cleaning, window cleaning, garage cleaning, cleaning of foreclosed properties, new home construction clean-up, and commercial business and office cleaning.   This business also offers auto detailing, and minor scratch and dent repair for vehicles.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for T&M Cleaning Services, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on T&M Cleaning Services, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 27, 2007 Business started: 01/01/1988 in WI Business started locally: 01/01/1988 Business incorporated 07/18/1997 in WI
Type of Entity


Business Management
Mr. Almando (Dave) D. Torres Sr., Owner
Contact Information
Principal: Mr. Almando (Dave) D. Torres Sr., Owner
Business Category

House Cleaning Wall Cleaning Window Cleaning Post-Construction Clean Up Cleaning Services Lighting Fixtures - Cleaning Cleaning Services - Estate Auto Detailing Janitorial Services (NAICS: 561720)

Products & Services

T&M Cleaning Services, Inc. sells the following brand(s): n/a

T&M Cleaning Services, Inc. offers the following product(s): n/a

Hours of Operation
M: 8:00 AM - 6:00 PM
T: 8:00 AM - 6:00 PM
W: 8:00 AM - 6:00 PM
Th: 8:00 AM - 6:00 PM
F: 8:00 AM - 6:00 PM
S: Closed
Su: Closed
Method(s) of Payment
cash or check
Refund and Exchange Policy
SATISFACTION GUARANTEE: If for some reason, we forget to clean an area or there is mis-communication, all our services are predicated on time. All this means is, we didn’t charge you for the service. Please don’t hesistate to call or email if you are ever unhappy with service that was provided and paid for. Within 24 hours of the service provided and paid in full, we will come and re-clean, to your satisfaction!!!!!
Service Area
Germantown, Muskego, Oak Creek and Pewaukee 

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.