BBB Accredited Business since
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This company offers comprehensive home warranty plans for homeowners, which includes coverage for mechanical systems and many of the appliances in the home.
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A BBB Accredited Business since
BBB has determined that Home Security of America, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Home Security of America, Inc. include:
- 489 complaint(s) filed against business
Factors that raised the rating for Home Security of America, Inc. include:
- Length of time business has been operating
- Response to 489 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||326|
|Total Closed Complaints||489|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||124|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Wisconsin State Office of the Commissioner of Insurance
P.O. Box 7873, Madison WI 53707-7873
Phone Number: 608-266-3585 state wide 800-236-8517
Fax Number: 608-266-9935 for general office
Type of Entity
Business ManagementMr. Chris Poeschael, VP of Operations Ms. Sherry Ruffin, Client Relations Supervisor
Home Warranty Plans Insurance - Homeowners Insurance Services All Other Insurance Related Activities (NAICS: 524298)
Products & Services
Home Security of America, Inc. offers the following product(s): home warranty plans
Alternate Business NamesHSA Home Warranty
Home Security of America Insurance Service, Inc. is also located at the same address.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview