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Wisconsin

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This Business is not BBB accredited

Mad City Roofing, Inc.

Phone: (608) 278-1500 Fax: (608) 278-8265 View Additional Phone Numbers 5020 Voges Rd, Madison, WI 53718 View Additional Email Addresses http://www.madcityroofing.com View Additional Web Addresses

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Description

This company furnishes and installs roofing, gutters, downspouts, soffits, facia and all types of siding. The company also furnishes and installs window products; and installation if requested.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Mad City Roofing, Inc. include:

  • 37 complaints filed against business

Factors that raised the rating for Mad City Roofing, Inc. include:

  • Length of time business has been operating.
  • Response to 37 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

37 complaints closed with BBB in last 3 years | 9 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 13
Billing/Collection Issues 1
Delivery Issues 1
Guarantee/Warranty Issues 2
Problems with Product/Service 20
Total Closed Complaints 37

Customer Reviews Summary Read customer reviews

43 Customer Reviews on Mad City Roofing, Inc.
Customer Experience Total Customer Reviews
Positive Experience 17
Neutral Experience 0
Negative Experience 26
Total Customer Reviews 43

Additional Information

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BBB file opened: October 02, 2001 Business started: 08/01/1998 in WI Business started locally: 08/01/1998 Business incorporated: 12/03/2007 in WI
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Wisconsin Department of Safety and Professional Services
1400 East Washington Ave. Room 112, Madison WI 53703
http://dsps.wi.gov/sb/SB-HomePage.html
Phone Number: 608-266-2112
dsps@wisconsin.gov

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Cory B. Sturman, Vice President Mr. Kris Sturman, President
Contact Information
Principal: Mr. Cory B. Sturman, Vice President
Business Category

Home Improvements Roofing Contractors Siding Contractors Windows - Installation & Service

Alternate Business Names
Interiors by Mad City, LLC Mad City Remodeling Mad City Roofing & Windows Randolph Properties, LLC
Industry Tips
Contractor Certification (Dwelling) Home Improvements
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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Industry Tips

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BBB reports on known significant government actions involving business' marketplace conduct.

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Additional Web Addresses

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Additional Email Addresses

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