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BBB Business Review

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BBB Accredited Business since

Wesley Heating & Cooling, Inc.

Additional Locations

Phone: (920) 468-6951 1736 Sal St, Green Bay, WI 54302 http://www.wesleyheating.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers heating and cooling installation and service. Oil, gas, and propane furnaces and boilers, air conditioners, heat pumps,  radiant floor heating, and whole house diagnostics. We accept for recycling anything with a cord, including computers, printers, servers, dehumidifiers, fridges, freezers, air conditioners.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Wesley Heating & Cooling, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Wesley Heating & Cooling, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on Wesley Heating & Cooling, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: October 21, 1992 Business started: 01/01/1951 in WI Business started locally: 01/01/1951 Business incorporated 04/04/1991 in WI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Wisconsin Department of Safety and Professional Services
1400 East Washington Ave. Room 112, Madison WI 53703
http://dsps.wi.gov/sb/SB-HomePage.html
Phone Number: 608-266-2112
dsps@wisconsin.gov

Type of Entity

Corporation

Business Management
Mr. Gary Miller, President Ms. Beverly Miller, General Manager Mr. Tim M. Miller, Vice President
Contact Information
Principal: Mr. Gary Miller, President
Business Category

Heating & Air Conditioning Air Conditioning Repair Air Conditioning Systems - Cleaning Heating Equipment & Systems Cleaning & Repair Air Purifying & Cleaning Systems & Equipment Boilers - New & Used Solar Energy Equipment & Systems Dealers Furnace Sales & Service Air Quality Service Air Conditioning Contractors & Systems Boilers - Repair & Cleaning Heating Contractors Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Products & Services

Wesley Heating & Cooling, Inc. sells the following brand(s): AprilAire, Healthy Climate Indoor Air Quality, Honeywell Thermostats and Humidifiers, Lennox Heating, Air Conditioning, Solar & Indoor Air Quality, Weil McLane Boilers

Wesley Heating & Cooling, Inc. offers the following product(s): Air Conditioners, Air Purifyers, Boilers, DeHumidifiers, Furnaces, Humidifiers, Oil Furnaces & Boilers, Solar Panels, Zone Controls

Method(s) of Payment
We accept Visa, Master Card and Discover.
Industry Tips
Home Improvements

Customer Review Rating plus BBB Rating Summary

Wesley Heating & Cooling, Inc. has received 4.4 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.