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BBB Business Review

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BBB Accredited Business since

D & M Heating & Air Conditioning, Inc.

Phone: (414) 281-5350 Fax: (414) 281-2546 4227 S 13th St, Milwaukee, WI 53221 http://www.dmheating.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers heating and air conditioning sales and installation service.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that D & M Heating & Air Conditioning, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for D & M Heating & Air Conditioning, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on D & M Heating & Air Conditioning, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 01, 1979 Business started: 09/20/1979 in WI Business started locally: 09/20/1979 Business incorporated 12/09/1980 in WI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Wisconsin Department of Safety and Professional Services
1400 East Washington Ave. Room 112, Madison WI 53703
http://dsps.wi.gov
Phone Number: (608) 261-8467
dsps@wisconsin.gov

Type of Entity

Corporation

Business Management
Mr. Kurtis R. Dodge, President Mrs. Karen R Sartler, Office Manager
Contact Information
Principal: Mr. Kurtis R. Dodge, President
Principal: Mrs. Karen R Sartler, Office Manager
Business Category

Heating & Air Conditioning Air Conditioning Repair Air Conditioning Systems - Cleaning Air Purifying & Cleaning Systems & Equipment Boilers - Supplies & Parts Humidifying Apparatus Furnace Sales & Service Air conditioning & Heating Contractors - Residential Heating & Air Conditioning - Filters Furnace Cleaning Air Conditioning Contractors & Systems Boilers - Repair & Cleaning Heating Contractors Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Products & Services

D & M Heating & Air Conditioning, Inc. sells the following brand(s): Aprilaire, Burnham, Carrier, NTI, Payne, Spacegard

D & M Heating & Air Conditioning, Inc. offers the following product(s): Air conditioners, Air filters, Boilers, Dehumidifiers, Furnaces, Humidifiers, UV lights

Method(s) of Payment
As of 3-20-12 we accept the following payment methods:

Visa
Mastercard
Personal check
Cash
Industry Tips
Home Improvements
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.