BBB Business Review

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This business is not BBB accredited.

Airtek Systems, Inc.

Phone: (414) 640-6585 View Additional Phone Numbers 7761 W Ryan Rd, Franklin, WI 53132

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This company states it offers 24 hour residential and commercial heating and air conditioning services including,heating equipment, boiler and systems cleaning and repair, carbon monoxide detecting, and fire and smoke alarm systems.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Airtek Systems, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Airtek Systems, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 25, 1994 Business started: 06/01/1992 in WI Business started locally: 06/01/1992 Business incorporated 09/29/1995 in WI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Wisconsin Department of Safety and Professional Services
1400 East Washington Ave., Room 112, Madison WI 53703
Phone Number: (608) 266-2112
Fax Number: (608) 267-0644

Type of Entity


Business Management
Ms. Laura M. Cagle, Principle Mr. Terry J. Tehan, President
Contact Information
Principal: Ms. Laura M. Cagle, Principle
Principal: Mr. Terry J. Tehan, President
Business Category

Heating & Air Conditioning Heating Equipment & Systems Cleaning & Repair Carbon Monoxide Detecting Air conditioning & Heating Contractors - Residential Air conditioning & Heating Contractors - Commercial Boilers - Repair & Cleaning Fire & Smoke Alarm Systems Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Products & Services

Airtek Systems, Inc. sells the following brand(s): Carrier, Goodman, Lennox, Rheem, Ruud, Trane, York

Airtek Systems, Inc. offers the following product(s): Carrier air conditioners, Carrier furnaces, Central air conditioners, Ductless air conditioners, Ductless split system air conditioners, Gas furnaces, Goodman air conditioners, Goodman furnaces, Gravity furnaces, Red tagged furnaces, Air conditioners, Air heat pumps, Furnaces, Heat pumps, Humidifiers, HVAC filter systems, In-floor heating, Radiant heat / boilers, Small duct systems, Water heaters

Hours of Operation
available 24/7
Method(s) of Payment
All major credit cards accepted; additional financing options for qualified customers.
Refund and Exchange Policy
All parts come with a manufacturer's warranty.
Service Area
Southeastern Wisconsin
Industry Tips
Before You Buy General Buying Tips - After You Buy

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.