BBB Business Review

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This business is not BBB accredited.

Ahrens Heating, Cooling & Duct Cleaning

Phone: (262) 353-9123 View Additional Phone Numbers 1918 Lenora Dr, West Bend, WI 53090 View Additional Email Addresses

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This company offers sales, new installation and replacement of forced air heating and air conditioning systems, service and repair of most makes and models, air duct cleaning, boiler repair and replacement, air duct cleaning, dryer vent cleaning, humidifiers and dehumidifiers and residential and commercial geothermal systems.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Ahrens Heating, Cooling & Duct Cleaning include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Ahrens Heating, Cooling & Duct Cleaning
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: August 16, 2012 Business started: 06/01/2009 in WI Business started locally: 06/01/2009
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Wisconsin Department of Safety and Professional Services
1400 East Washington Ave. Room 112, Madison WI 53703
Phone Number: (608) 261-8467

Type of Entity

Sole Proprietorship

Business Management
Mr. Brion E. Ahrens, Owner
Contact Information
Principal: Mr. Brion E. Ahrens, Owner
Business Category

Heating & Air Conditioning Dehumidifying Equipment Air Conditioning Repair Air Conditioning Systems - Cleaning Heating Equipment & Systems Cleaning & Repair Air Purifying & Cleaning Systems & Equipment Boilers - New & Used Humidifying Apparatus Furnace Sales & Service Geothermal Heating & Cooling Air Duct Cleaning Dryer Vent Cleaning Air Conditioning Contractors & Systems Boilers - Repair & Cleaning Heat Pumps Heating Contractors Mechanical Contractors

Products & Services

Ahrens Heating, Cooling & Duct Cleaning sells the following brand(s): Comfortmaker air conditioners, heat pumps & gas furnaces, Honeywell humidifiers and Aprilaire products.

Service Area
Southeastern Wisconsin
Industry Tips
Home Improvements

Customer Review Rating plus BBB Rating Summary

Ahrens Heating, Cooling & Duct Cleaning has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.