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BBB Business Review

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BBB Accredited Business since

Action Heating Cooling & Plumbing

Phone: (414) 291-5400 Fax: (414) 291-5393 1011 W Somers St, Milwaukee, WI 53205 View Additional Email Addresses http://www.actionwi.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company states it offers commercial and residential heating & air conditioning sales, service and maintenance programs for: oil or gas furnaces and boilers, central air conditioners, electric furnaces, air cleaners, humidifiers, unit heaters, water and steam boilers, and rooftop units.  They also offer plumbing and electrical services.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Action Heating Cooling & Plumbing meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Action Heating Cooling & Plumbing include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 4 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

4 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 3
Total Closed Complaints 4

Customer Reviews Summary Read customer reviews

3 Customer Reviews on Action Heating Cooling & Plumbing
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 1
Negative Experience 1
Total Customer Reviews 3

Additional Information

BBB file opened: Business started: 03/01/2005 in WI Business started locally: 03/01/2005 Business incorporated 03/15/2005 in WI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Wisconsin Department of Safety and Professional Services
1400 East Washington Ave. Room 112, Madison WI 53703
http://dsps.wi.gov/sb/SB-HomePage.html
Phone Number: 608-266-2112
dsps@wisconsin.gov

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Joe Petkus, Owner Ms. Deanna M. Petkus, Owner
Contact Information
Principal: Mr. Joe Petkus, Owner
Business Category

Heating & Air Conditioning Air Conditioning Repair Air Conditioning Systems - Cleaning Heating Equipment & Systems Cleaning & Repair Air Purifying & Cleaning Systems & Equipment Boilers - New & Used Humidifying Apparatus Furnace Sales & Service Plumbing - Contractor Air Conditioning Contractors & Systems Boilers - Repair & Cleaning Electricians Heating Contractors Plumbers Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Method(s) of Payment
Cash - Check - Major Credit Cards
Alternate Business Names
Action Heating & Cooling DMJ Services, LLC
Industry Tips
Home Improvements

Customer Review Rating plus BBB Rating Summary

Action Heating Cooling & Plumbing has received 4.7 out of 5 stars based on 3 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.