BBB Logo

Better Business Bureau ®
Start With Trust®
Wisconsin

BBB Business Review

This Business is not BBB accredited

Wisconsin Athletic Club, LLC

Additional Locations

Phone: (414) 328-1300 Fax: (414) 328-2640 10840 W Rogers St.  Administrative Business Office, West Allis, WI 53227 http://www.thewac.com View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

The Wisconsin Athletic Club is a privately owned athletic club.  Founded, and in continuous operation since 1976, the WAC has six club locations in West Allis, Waukesha, Greenfield, Wauwatosa, Downtown Milwaukee, and the North Shore. WAC offers classes, lessons, personal training and group fitness programs for all levels up to senior.  The WAC provides personal and corporate wellness programs.  Services, hours and equipment vary by location. 

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Wisconsin Athletic Club, LLC include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 2 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 2
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

3 Customer Reviews on Wisconsin Athletic Club, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 3
Total Customer Reviews 3

Additional Information

top
BBB file opened: April 20, 1998 Business started: 01/01/1976 in WI Business started locally: 01/01/1998 Business incorporated: 02/16/2010 in WI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Wisconsin Department of Health & Family Services
1 W. Wilson St., Madison WI 53701
http://dhfs.wisconsin.gov
Phone Number: 608-266-1865
webmaster@dhfs.state.wi.us

Wisconsin Department of Safety and Professional Services
1400 East Washington Ave. Room 112, Madison WI 53703
http://dsps.wi.gov/sb/SB-HomePage.html
Phone Number: 608-266-2112
dsps@wisconsin.gov

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Raymond K. O' Connor, CEO Ms. Jane Allen, Director of Accounting Services Ms. Molly Anderson, General Manager, Greenfield Ms. Trish Beatty, General Manager, West Allis Mr. Ian Crasmer, General Manager, Downtown Mr. Derek Deprey, General Manager, North Shore Ms. Stephanie Hink, Branding & Social Media Ms. Ann Kulikowski, General Manager, Wauwatosa Ms. Heidi Rose, General Manager, Waukesha
Contact Information
Customer Contact: Ms. Jane Allen, Director of Accounting Services
Principal: Mr. Raymond K. O' Connor, CEO
Business Category

Health Clubs Massage Therapists Nutritionists Racquetball Courts - Public Swimming Pools - Public Tennis Courts - Public Weight Control Services Personal Trainers Fitness Centers Health & Wellness Exercise Equipment & Machines - Sales Restaurants Exercise & Physical Fitness Programs Health & Fitness Program Consultants Fitness and Recreational Sports Centers (NAICS: 713940)

Alternate Business Names
The WAC
Additional Information

The business address of 10840 W Rogers St. West Allis, WI 53227 is an administrative business office only; no health club services are offered at this location

Industry Tips
Buying Medicines and Medical Products Online Discount Medical Plans Health Clubs Weight Loss Fitness Centers - WI Information
X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

About BBB Business Review Content & Services:

Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.

Professional AffiliationsX
X

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

X

BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

X

Industry Tips

X

What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

X

What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

X

Thank you for your feedback!

Help us improve by taking our survey.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

Additional Web Addresses

Find a LocationX

  Change Location
Show Only Accredited Locations