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Find a Location

U.S. Concealed Carry Association has 1 locations, listed below.

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    Business ProfileforU.S. Concealed Carry Association

    Gun Safety
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.12/5stars

    Average of 52 Customer Reviews

    Customer Complaints

    19 complaints closed in last 3 years

    6 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/27/2011

    Years in Business: 20

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    The USCCA is an association of 750,000 responsibly armed members who get self-defense education, training, and self-defense liability insurance as benefits of USCCA membership. The USCCA seeks to educate, train, and save lives through the association and its membership benefits.

    Business Details

    Location of This Business
    1000 Freedom Way, West Bend, WI 53095-4945
    BBB File Opened:
    7/21/2011
    Years in Business:
    20
    Business Started:
    1/1/2004
    Business Started Locally:
    1/1/2004
    Accredited Since:
    7/27/2011
    Alternate Business Name
    • United States Concealed Carry Association LLC
    • USCCA
    Hours of Operation

    Primary

    M:
    Open 24 Hours
    T:
    Open 24 Hours
    W:
    Open 24 Hours
    Th:
    Open 24 Hours
    F:
    Open 24 Hours
    Sa:
    Open 24 Hours
    Su:
    Open 24 Hours
    Business Management
    • Timothy J. Schmidt, Co-Founder
    • Tonnie Schmidt, Co-Founder
    Additional Contact Information

    Email Addresses

    Customer Complaints

    19 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/17/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I have been a member of USCCA since 6/17/2020. After having legal counsel review the terms and conditions of the coverage I decided that it was advised that canceling and defunding my membership would be in my best interest.Upon calling USCCA I was told that I would only be refunded for 1 year of membership. I do not enroll in the annual subscription but rather month-month. The money back guarantee is false and misleading. Customers will not receive a full refund .
    Read More

    Customer Reviews

    52 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Joseph D

    5 stars

    04/16/2024

    I have been a member of USCCA since 2017 and I must say, I hope I never have to call in due to a shooting. Like many of you, we are faced with increased cost for everything under the current ************************* and when that happens, you look for ways to cut cost somewhere. After doing some research and uncovering the cost I would be on the hook for, if I didn't have the insurance scared me to death, so I immediately decided to find the extra money to pay my premiums. The pricing for coverage is very low compared to what I would have to pay in a civil suit. Besides, the USCCA Staff are amazing. The training is first class, The trainers and true experts, and I feel like I am part of a team to protect my rights. I couldn't be happier, Thank you Tim************** and your awesome team for being there for me.

    U.S. Concealed Carry Association Response

    04/17/2024

    Thank you so much for sharing your experience with us, ******! We truly appreciate you being a part of the USCCA family and are grateful for your trust in us for over 7 years. We take pride in our membership, and were happy to hear that youve found value in our education and training. Well continue striving to exceed your expectations and remain dedicated to supporting you every step of the way. Thank you again for being a valued member of the USCCA community!

    Local BBB

    BBB Serving Wisconsin

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