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BBB Accredited Business since

US Concealed Carry Association

Phone: (877) 677-1919 Fax: (262) 334-4050 300 S 6th Ave, West Bend, WI 53095 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


The United States Concealed Carry Association (USCCA) is a membership organization that offers several products that cater to the concealed carry lifestyle.

Products include:  
USCCA Membership
Firearms Liability Insurance Coverage 
Concealed Carry Magazine Subscription
USCCA Instructor Toolkit 
Concealed Carry & Home Defense Fundamentals (Book) 
Concealed Carry Report (Weekly Newsletter) 
Concealed Carry Educational Products (DVD's) 

BBB Accreditation

A BBB Accredited Business since

BBB has determined that US Concealed Carry Association meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for US Concealed Carry Association include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

5 Customer Reviews on US Concealed Carry Association
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 2
Negative Experience 3
Total Customer Reviews 5

Additional Information

BBB file opened: July 21, 2011 Business started: 01/01/2004 in WI Business started locally: 01/01/2004 Business incorporated 10/09/2005 in WI
Type of Entity


Business Management
Mr. Timothy J. Schmidt Sr., President & CEO Ms. Katie Strupp, Public Relations & National Events Coordinator
Contact Information
Customer Contact: Ms. Katie Strupp, Public Relations & National Events Coordinator
Business Category

Gun Safety & Marksmanship Instruction Self Defense Internet Shopping Books - New Associations Other Social Advocacy Organizations (NAICS: 813319)

Products & Services

US Concealed Carry Association sells the following brand(s): Armed American Radio, Concealed Carry Magazine , US Concealed Carry Association, USCCA Instructor Program, USCCA Law, LLC

US Concealed Carry Association offers the following product(s): Armed American DVD Series , Concealed Carry & Home Defense Fundamentals (Book), Concealed Carry & Home Defense Fundamentals (Book) , Concealed Carry Educational Products (DVD's) , Concealed Carry Magazine , Concealed Carry Magazine Subscription, Concealed Carry Report (Weekly Newsletter) , Firearms Liability Insurance Coverage , USCCA Gear , USCCA Instructor Toolkit , USCCA Instructor Toolkit , USCCA Membership, USCCA Membership

Method(s) of Payment
Check or Money Order 
Credit Card - Visa, Mastercard, American Express and Discover 
Debit Card
Alternate Business Names
United States Concealed Carry Association LLC USCCA

Customer Review Rating plus BBB Rating Summary

US Concealed Carry Association has received 3.94 out of 5 stars based on 5 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.