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BBB Accredited Business since

Glass Express

Phone: (715) 425-8712 Fax: (715) 425-8738 View Additional Phone Numbers 202 N Main St, River Falls, WI 54022

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company states it offers glass services for commercial/residential markets including shower doors, mirrors, custom glass, replacement windows, thermo-glass replacement, deck railings, auto glass, cabinet door glass, custom mirrors, putty windows, storm windows, screens and football display cases.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Glass Express meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Glass Express include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Glass Express
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 28, 2004 Business started: 08/01/1992 in WI Business started locally: 10/01/1992 Business incorporated 09/28/1992 in WI
Type of Entity


Business Management
Mr. Darryl S. Dodge, Owner Mr. Jodi M. Dodge, Owner Mr. Shawn Olson, Manager
Contact Information
Principal: Mr. Darryl S. Dodge, Owner
Business Category

Glass - Plate and Window Auto Repair - Windshield, Glass Shops Glass - Broken Glass Board - Up Service Mirrors Shower Doors & Enclosures Storm Windows & Doors Windows Automotive Glass Replacement Shops (NAICS: 811122)

Alternate Business Names
Dodge Glass, Inc.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.