BBB Business Review

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This business is not BBB accredited.

Mills Fleet Farm, Inc.

Additional Locations

Phone: (920) 731-8121 1300 S. Lynndale Dr.  Operations/Distribution Center, Appleton, WI 54912 http://www.fleetfarm.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Farm, sporting goods, clothing, automotive, plumbing, electrical, hardware, building supplies, pet supplies, footwear, health and beauty, consumables.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Mills Fleet Farm, Inc. include:

  • 13 complaint(s) filed against business

Factors that raised the rating for Mills Fleet Farm, Inc. include:

  • Length of time business has been operating
  • Response to 13 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

13 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 3
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 3
Problems with Product/Service 6
Total Closed Complaints 13

Customer Reviews Summary Read customer reviews

3 Customer Reviews on Mills Fleet Farm, Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 3

Additional Information

BBB file opened: January 01, 1974 Business started: 01/01/1956 in MN Business started locally: 01/01/1956 Business incorporated 05/21/1981 in MN
Type of Entity

Corporation

Business Management
Mr. Stewart C. Mills Jr, Co-President Mr. Henry C. Mills, Co-President Ms. Susan Nester-Huebner, Executive Administrative Assistant for Corp. Operations
Contact Information
Principal: Mr. Stewart C. Mills Jr, Co-President
Customer Contact: Ms. Susan Nester-Huebner, Executive Administrative Assistant for Corp. Operations
Business Category

General Merchandise - Retail Auto Repair & Service

Alternate Business Names
Fleet Farm
Additional Information

Mills Fleet Farm was incorporated in Minnesota in 1970.

Industry Tips
Auto-Buyback Guarantee-Terms & Conditions for Consumers Flood-Damaged Cars Protecting Your Auto Repair Investment

Customer Review Rating plus BBB Rating Summary

Mills Fleet Farm, Inc. has received 3.45 out of 5 stars based on 3 Customer Reviews and a BBB Rating of B+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.