BBB Business Review
This Business is not BBB accredited
Customers Gas Service of Amberg, LLC
Phone: (715) 856-6161 Fax: (715) 856-6139 W8975 Smith Rd., Amberg, WI 54102
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Customers Gas Service of Amberg, LLC include:
- 19 complaint(s) filed against business
- Failure to respond to 18 complaint(s) filed against business
- Business has failed to resolve underlying cause(s) of a pattern of complaints
Factors that raised the rating for Customers Gas Service of Amberg, LLC include:
- Length of time business has been operating
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||14|
|Total Closed Complaints||19|
Additional Complaint Information
On April 25th, 2014, the BBB sent a certified letter to Customers Gas Service of Amberg, LLC. , due to a pattern of consumer concerns received by BBB from consumers.
In the complaints, consumers allege that after contacting the company, they were not receiving correspondence back.
On May 30th, 2014, BBB sent a certified follow-up email to the company after receiving no response to the initial letter.
As of June 26th, 2014, the BBB has not received a response or phone call to the pattern of complaints.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Terrance E. Price, Registered Agent
Gas - Propane
Products & Services
Customers Gas Service of Amberg, LLC offers the following product(s): Propane fuel