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Description

This company offers sales, installation, and service of commercial and residential overhead doors and operators along with sales, installation, and renovation of windows for commercial buildings. The company's door division specializes in sales, service and installation of various types of rolling steel doors, sectional doors, sliding doors, fabric doors, fire doors, linear accelerators and dock equipment: residential/commercial; new construction and replacement applications. The contract window division sells and installs aluminum and wood windows for commercial, industrial and institutional clients. 

BBB Accreditation

A BBB Accredited Business since

BBB has determined that J. F. Cook Co., Inc./Overhead Door Company of Greater Milwaukee meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for J. F. Cook Co., Inc./Overhead Door Company of Greater Milwaukee include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

2 Customer Reviews on J. F. Cook Co., Inc./Overhead Door Company of Greater Milwaukee
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 2

Additional Information

top
BBB file opened: December 01, 1964 Business started: 01/01/1947 in WI Business started locally: 01/01/1947 Business incorporated: 08/17/1962 in WI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Wisconsin Department of Safety and Professional Services
1400 East Washington Ave. Room 112, Madison WI 53703
http://dsps.wi.gov/sb/SB-HomePage.html
Phone Number: 608-266-2112
dsps@wisconsin.gov

Type of Entity

Corporation

Business Management
Mr. Benjamin Y. Engel, President/Owner
Contact Information
Principal: Mr. Benjamin Y. Engel, President/Owner
Business Category

Garage Doors & Openers Door & Gate Operating Devices Windows Wood Window and Door Manufacturing (NAICS: 321911)

Alternate Business Names
Cook, JF Co. J F Cook Co. Overhead Door Co. of Greater Milwaukee Div. of J. F. Cook Co.
Additional Information

Overhead Door Company of Greater Milwaukee, located at the same address, is a division of J.F. Cook Co. and offers the sale and service of overhead doors and commercial windows.

Industry Tips
Contractor Certification (Dwelling)
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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Industry Tips

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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