BBB Logo

Better Business Bureau ®
Start With Trust®

BBB Business Review

BBB Accredited Business since

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company features a selection of living room, bedroom, dining room, home office, occasional tables, entertainment furniture, mattresses, bedding, appliances, home theatre, furnishings & accessories.  Design center, delivery and pick up of merchandise is also available. 

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Colder's meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Colder's include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 39 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary Read complaint details

39 complaints closed with BBB in last 3 years | 16 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 8
Billing/Collection Issues 1
Delivery Issues 3
Guarantee/Warranty Issues 4
Problems with Product/Service 23
Total Closed Complaints 39

Customer Reviews Summary Read customer reviews

4 Customer Reviews on Colder's
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 4
Total Customer Reviews 4

Additional Information

BBB file opened: January 01, 1946 Business started: 01/01/1942 in WI Business started locally: 01/01/1942 Business incorporated: 12/14/1992 in WI
Type of Entity


Business Management
Mr. Tom Balistreri, Purchase Executive Mr. Robert Garbutt, Chairman Mr. Justin Fields, Complaint Contact Ms. Sue Lewicki, Management Ms. Sharie Perugini, Advertising Coordinator
Contact Information
Principal: Mr. Tom Balistreri, Purchase Executive
Principal: Mr. Robert Garbutt, Chairman
Customer Contact: Ms. Sue Lewicki, Management
Related Businesses
Flanner's Home Entertainment
Business Category

Furniture - Retail Home Theater House Furnishings & Services Lamps & Lamp Shades - Retail Mattresses Microwave Ovens - Dealers Mirrors Ranges & Ovens - Dealers Refrigerators & Freezers - Dealers Stools Washing Machines & Dryers - Dealers Bookcases Office Furniture & Equipment Furniture Frames Appliances - Major - Dealers Appliances - Small - Dealers Beds - Retail Carpet & Rug Dealers - New Dishwashing Machines - Dealers Furniture - Childrens Furniture Stores (NAICS: 442110)

Products & Services

Colder's sells the following brand(s): Serta, Broyhill, Lane, Flexsteel, England, Natuzzi, Lea, Stanley, Frigidaire, Electrolux, Viking, Whirlpool, Amana, Maytag, KitchenAid

Colder's offers the following product(s): Living room, family room, dining room, dinette, bedroom, youth bedroom and home office furniture. Mattresses including protective mattress pads and covers. Kitchen and laundry appliances. Lamps, rugs, mirrors, pictures and decorative accessory items for the home.

Hours of Operation
M: 10:00 AM - 9:00 PM
T: 10:00 AM - 9:00 PM
W: 10:00 AM - 9:00 PM
Th: 10:00 AM - 9:00 PM
F: 10:00 AM - 9:00 PM
S: 9:00 AM - 8:00 PM
Su: 11:00 AM - 5:30 PM
Hours: Varies by location
Method(s) of Payment
Cash, Visa, MasterCard, Discover, American Express
Alternate Business Names
Colder's Delafield Colder's Grafton Colder's Oak Creek Colder's West Allis Colders, Inc.

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.


About BBB Business Review Content & Services:

Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.

Professional AffiliationsX

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.


What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.


Thank you for your feedback!

Help us improve by taking our survey.


BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.


Additional Email Addresses

Find a LocationX

  Change Location
Show Only Accredited Locations