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BBB Business Review

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BBB Accredited Business since

Mullaly Furniture Finishing Service, Inc.

Phone: (262) 242-2550 Fax: (262) 242-1710 View Additional Phone Numbers 6100 W Executive Dr Ste K, Mequon, WI 53092

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company is a full service furniture repair and restoration firm servicing major corporations, law firms, moving and insurance companies, designers, and individuals. The business restores furniture damaged by moving, fire, and water, and restoration of heirloom pieces.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Mullaly Furniture Finishing Service, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Mullaly Furniture Finishing Service, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Mullaly Furniture Finishing Service, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 21, 1980 Business started: 07/01/1967 in WI Business started locally: 07/01/1967 Business incorporated 11/28/1990 in WI
Type of Entity


Business Management
Mr. James H. Mullaly, President Ms. Virginia A. Mullaly, Vice President Ms. Sherrie Zenisek, Director of Operations
Contact Information
Principal: Mr. James H. Mullaly, President
Principal: Ms. Virginia A. Mullaly, Vice President
Customer Contact: Ms. Sherrie Zenisek, Director of Operations
Business Category

Furniture Repair & Refinish Furniture Stripping Office Furniture & Equipment - Repair & Refinishing Furniture Cleaning Reupholstery and Furniture Repair (NAICS: 811420)

Hours of Operation
8am - 4:30pm Monday - Friday; 8am - Noon Saturday
Alternate Business Names
Mullaly Furniture Finishing Mullaly Furniture Finishing & Repair Service

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.